MachineShop Pro Get Started
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Support

Please check our FAQs and in-app tutorials for answers. These tutorials are identifable by a question mark in a blue circle. If you still need help or just have a question, use the Contact Support box at the bottom of the page to contact us and we'll get back to you.

Frequently Asked Questions

Can I get a manual

Yes, you can download our latest manual as a PDF.
Download Manual

Can I work from home/remotely

Yes. You can sign in to MachineShop Pro on almost any internet connected device by opening our website (www.machineshoppro.com) and clicking the Sign In link at the top of the page.

What training is required

None, MachineShop Pro is intuitive and easy to use, and integrated videos are always available to answer any questions as you go.

How do I install MachineShop Pro

No installation is required to use MachineShop Pro, simply visit our website (www.machineshoppro.com) and click the Sign In link at the top of the page.

What are MachineShop Pro's system requirements

MachineShop Pro runs on most devices. We recommend a device with at least a 9" screen and a minimum resolution of 1024 x 768 running Internet Explorer 9, Google Chrome version 35, Firefox version 30 or Safari 5.1.10 (or higher).

What size of company is it designed for

MachineShop Pro is designed with the smaller machining workshop (1-15 employees) in mind that does not want to pay out £1000's - £10,000's for a full MRP system they don't require or have the time to operate. It has all the basics you will need with none of the unnecessary and complex features that most workshops simply do not require. Over complicated systems require large amounts of data input, managing and dedicated staff to get the benefits from them. If you just want a system that works with minimal input whilst still providing control over your workshop then MachineShop Pro is for you.

Is my data safe

All customer data is stored and backed up in secured data centres in the UK. Data is encrypted both in trasmission and storage.

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